Politique d'expédition

Thank you for shopping with Vortex! Below is our detailed shipping policy to ensure a smooth delivery experience for all our customers.

1. Processing Time

• Orders are typically processed within 1-3 business days.
• Please note that processing time may vary during peak seasons or holidays.

2. Shipping Rates and Delivery Times

• Standard Shipping: Delivery within 5-10 business days.
• Expedited Shipping: Delivery within 2-5 business days.
• Shipping rates are calculated based on the destination and shipping method selected at checkout.

3. International Shipping

• We offer international shipping to select countries. Please allow 7-21 business days for delivery, depending on location.
• Customs fees, import taxes, or duties are the responsibility of the customer.

4. Shipping Confirmation and Order Tracking

• A confirmation email with tracking details will be sent once your order is shipped.
• Please allow up to 24 hours for tracking information to update.

5. Shipping Delays

• Delivery times may be impacted by factors beyond our control, such as weather conditions, carrier delays, or customs processing for international shipments.

6. Lost or Damaged Packages

• If your package is lost or arrives damaged, please reach out to our support team within 7 days of the expected delivery date for assistance.

For any additional inquiries or assistance, feel free to contact us at support@webvista.studio. Thank you for choosing Vortex!